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Roku Xfinity Stream App Issue - createDrmSession.403-102 error

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Roku Xfinity Stream App Issue - createDrmSession.403-102 error

Had my service installed on 5/9/19 and the Roku Xfinity Stream App was working fine.  Tried on 5/11/19 and keep getting error code createdrmsession.403-102.  Tried contacting Xfinity phone support as was on the phone for over 2 hours.  My issue still has not been resolved - any help would be greatly appreciated.

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Re: Roku Xfinity Stream App Issue - createDrmSession.403-102 error

edwinng128, thanks for posting about your error code on the Stream app via Roku. Which Roku are you using? Are you also using your own modem (non-Comcast rented) in your home to provide the internet connection? 

 

Ken


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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Re: Roku Xfinity Stream App Issue - createDrmSession.403-102 error

I have the same exact problem