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Roku Channel changing

New Poster

Roku Channel changing

I purchased the Roku Express. I set it up. Got access to the Xfinity Stream app. I can watch TV. But, I can't find a way to change the channels. When I hit Live TV, I get the channel guide, but can't find out how to get a station without moving through the guide one channel at a timne.The Roku remote has no channel buttons. Can someone help me. THANK YOU 

Official Employee

Re: Roku Channel changing

Please try using the * (asterisk) key to enter a channel number. This instruction should also appear on your screen.

 


@Gitlin134 wrote:

I purchased the Roku Express. I set it up. Got access to the Xfinity Stream app. I can watch TV. But, I can't find a way to change the channels. When I hit Live TV, I get the channel guide, but can't find out how to get a station without moving through the guide one channel at a timne.The Roku remote has no channel buttons. Can someone help me. THANK YOU 


 


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New Poster

Re: Roku Channel changing

Asterisk from a channel just brings up the Options menu (closed cap, audio track, night listening, etc.) It has to be from the guide view.

Huge bummer to have to back out to the guide to change channels. No mini guide when viewing a channel.
New Poster

Re: Roku Channel changing

At least though, you can do down arrow while you're watching something, then OK and it will bring up Last Watched channels.  That's a pretty good shortcut to go back and forth among a few channels.

New Poster

Re: Roku Channel changing

The astrik works, I got to a number pad. Lost count on how many clicks it took to start watching my selected channel.

New Poster

Re: Roku Channel changing

At least you have an asterisk key. A Samsung TV remote doesn't have one. As far as I can figure,  you just have to back out and select a new channel from the guide. Even navigating the guide is slow. There is no way to page up and down. You just traverse one channel at a time. That being said, it is only a beta app that works like any other streaming service. You plow through the available content and select a show. All in all a great start.

New Poster

Re: Roku Channel changing

I am ready to get rid of comcast all together because I spend ridiculous amounts of time try to navigate between channels! Glad I am not the only one!!! I also have a Samsung! Our main Sony has the Roku donut is slightly better but still a nightmare