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Recordings are cut off on xfinity stream app and website

New Poster

Recordings are cut off on xfinity stream app and website

My DVR records episodes of shows on on the television I can watch the full hour of the recording but on the website/app it only shows around 11 minutes and then says its over. How do I fix this?

New Poster

Re: Recordings are cut off on xfinity stream app and website

I’m having the same issue the last two weeks. It’s quite frustrating when you start a download that says 60 minutes and it switches to 2 minutes. The same recording works on my dvr without issue.
New Poster

Re: Recordings are cut off on xfinity stream app and website

I have similiar issue, a hockey game is 2.5hrs but only shows as 90 minutes as saved. 

New Poster

Re: Recordings are cut off on xfinity stream app and website

This is also happening in the Seattle area. I can watch a full recording of my show off of the DVR on my TV but on my mobile device I only get partial playback