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Re: on demand shows stop and I am unable to resume. This happens on shows and movies.

New Poster

Re: on demand shows stop and I am unable to resume. This happens on shows and movies.

Was this ever resolved?????? Everytime I stream on my laptop it stops in the middle of a show. I have tried everything. Since December I have had this problem off and on continually. Netflex and every other works absolutley fine. I'm surprised this in't more advanced. Annoying. 

Silver Problem Solver

Re: on demand shows stop and I am unable to resume. This happens on shows and movies.


@pepe3 wrote:

Was this ever resolved?????? Everytime I stream on my laptop it stops in the middle of a show. I have tried everything. Since December I have had this problem off and on continually. Netflex and every other works absolutley fine. I'm surprised this in't more advanced. Annoying. 


Since this is a Stream issue, I have moved your post to that forum.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Expert

Re: on demand shows stop and I am unable to resume. This happens on shows and movies.


@pepe3 wrote:

Was this ever resolved?????? Everytime I stream on my laptop it stops in the middle of a show. I have tried everything. Since December I have had this problem off and on continually. Netflex and every other works absolutley fine. I'm surprised this in't more advanced. Annoying. 


do you get an error message? does the sound and video both stop? does it stop at the same point? verity too that it is an on-demand show/episode.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.