Community Forum

Re: X1 DVR recordings often cut short in stream app.

New Poster

Re: X1 DVR recordings often cut short in stream app.

I am having this same issue with my DVR. This is Us is an example from tonight. Cut to 15 mins.
Expert

Re: X1 DVR recordings often cut short in stream app.

I moved your post to a separate thread and have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: X1 DVR recordings often cut short in stream app.

Hi TK1120, I can help with your cloud DVR issue.   Please send me a private message with your account information (your name, address and account number). 

 

Thank you