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Re: What is an Error ftde.xact.3305.403, and how do I fix it?

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Contributor

Re: What is an Error ftde.xact.3305.403, and how do I fix it?

I have the same problem using the new Microsoft Edge Canary.the errorthe error

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Contributor

Re: What is an Error ftde.xact.3305.403, and how do I fix it?

No, it is on a Mac Pro. The new Edge uses the same engine as Chrome. Chrome works though. It would be usefiul if Xfinity told us what those error codes mean. Flash is allowed as is proprietary content.

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Contributor

Re: What is an Error ftde.xact.3305.403, and how do I fix it?

No, I see the exact same error.  And The new Edge and Chrome use the same engine. That said, Chrome works on mt Mac.

Contributor

Re: What is an Error ftde.xact.3305.403, and how do I fix it?

Is there any answer to this, I'm getting it too?

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Silver Problem Solver

Re: What is an Error ftde.xact.3305.403, and how do I fix it?


@davstone wrote:

Is there any answer to this, I'm getting it too?


Google found this:

 

Resolved in Chrome 60 for Windows.  These steps worked for me:

 

  1. Menu button (Upper Right Corner)
  2. Settings
  3. Menu button (Upper Left Corner)
  4. Advanced
  5. Privacy and security
  6. Content settings
  7. Protected Content (last item at bottom of list)
  8. Allow sites to play protected content - this must be enabled.
  9. Allow identifiers for protected content - this must be enabled.

Shortcut:

 

chrome://settings/content/protectedContent


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Contributor

Re: What is an Error ftde.xact.3305.403, and how do I fix it?

Now on my Mac, I cannot stream xfinity on ANY browser. Even though Flash is installed and enabled, both Firefox and Safari and Safari  Technology Preview do not stream. I keep getting asked to enable flash, and I did, following the links. 

And Microsoft Edge Beta gives Xfinity Stream is not available at the moment. Please try back soon. 

It is based on Chromium.

Google Chrome stopped working also, but is now working again.

Xdfinity should replace Flash with HTML 5 or some other technology. It is too insecure.

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Contributor

Re: What is an Error ftde.xact.3305.403, and how do I fix it?

Google Chrome does not have

"Allow identifiers for protected content - this must be enabled."

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Official Employee

Re: What is an Error ftde.xact.3305.403, and how do I fix it?

Greetings jarom! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are having issues with trying to stream. That's certainly frustrating as we want you to be able to enjoy the streaming services. I would like to look further into this for you. Can you please send a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "Comcast_Support" then select "Send a Message" on the right side.


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