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Re: Streaming TV error message: (Error TVAPP-00206)

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

I'm having the same experience on my Macbook and Mac minis. 

 

*I've tried multiple browsers, all of which are up-to-date (chrome, firefox, safari)

*I've cleared browser cache and cookies

*works on my mobile phone using the xfinity stream iOS app, but not on my actual desktop/laptop computers

*ensured there are no blocked plugins/extension affecting this in each browser used

*rebooted router/modem

*ran speed test and clock at about 80 mbps

 

Turning "Play Best Available" to OFF is a great workaround, but definitely not a solution to the root problem.

 

There are a large portion of HD channels that just continue to error out with: (Error TVAPP-00206), but other HD channels will stream just fine. 

 

Hoping Comcast figures this one out as well. Frustrating!

 

New Poster

Streaming TV error message: (Error TVAPP-00206)

I am traveling and connected to the hotel WiFi in Dubai. Home area is florida. Streaming anything from XFinity fails, on demand or recorded sessions. I can stream from Hulu, NetFlix and Amazon, but NOT XFinity. The error message i receive for anything that is On Demand is in the subject, if it is a recording, it just gives me the default, something went wrong. Again, i can stream from my other sources, just NOT xFinity. Somewhat useless.

Expert

Re: Streaming TV error message: (Error TVAPP-00206)


wrote:

I am traveling and connected to the hotel WiFi in Dubai. Home area is florida. Streaming anything from XFinity fails, on demand or recorded sessions. I can stream from Hulu, NetFlix and Amazon, but NOT XFinity. The error message i receive for anything that is On Demand is in the subject, if it is a recording, it just gives me the default, something went wrong. Again, i can stream from my other sources, just NOT xFinity. Somewhat useless.


Comcast does not purchase (costs money) for rights to send content outside of USA. you can however download up to 10 recordings to each smart device that can be watched anywhere.



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New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

I two am having this same error (TVAPP-00206), but only on my computer,and only on the NFL CH. & Ion TV.My tv with my box has no problems.What could be causing this.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

I two am having this same error (TVAPP-00206), but only on my computer,and only on the NFL CH. & Ion TV.My tv with my box has no problems.What could be causing this?

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

i started to have this same error tonight.( tvapp 00206 ) nfl network , espn2 , fox news,   and a few others  , spent almost a hour on support chat but they couldnt help any. gave up with them as i had to leave house for a bit.   same here i use computer for connection and a Tv as the viewing monitor. i can stream it all fine on phone . its worked fine for over a year this way. 

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

I started receiving this error message last night, March 8, on most but not all channels.  I stream TV on my laptop, and it has worked flawlessly for several years until last night.  

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

I am getting the same error TVAPP-00206 also.     It started when comcast changed the on screen buttons a couple of days ago.    To name a few chanels that are affected ( ION, Ch 13 )

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

I am having the same error on some of my channels ever since I was prompted to apply a software update on 3/8. I have noticed that one of the scenarios that is NOT the cause is whether the channel is broadcasting in HD or not. Some channels I am still receiving are HD, though I am not receiving more than a dozen or more channels.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

I have more info: Migman1 reported that he/she could not watch NFL Network. I tried the channel but before it finished initializing, I changed the full screen/mini screen to mini, and it worked. I tried this with some other channels I was not receiving and it did not connect, even in mini view.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

BTW: I am on an HP Pavilion 500-054 Desktop with 8GB RAM and Radeon Video.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

It seems to have something to do with the HD videos. I had the same error message cause certain channels wouldnt load while others did. Here is the solution i found that works when i did it. On the channel lineup page. Next to the search box is a cogg looking icon. It's the settings. Click on that and then goto "playback preferences" click that and then turn OFF best play available. The picture doesnt fill the entire screen at least not on my MacBook pro but i can watch the channels now. Hope this helps others. I know how frustrating it can be.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

Thanks for trying to solve this.  I just tried the "best play available = off" option and it didn't change anything on my system.  Most channels still don't work.  I'm thinking Comcast has made a change and has run into unanticipated bugs.  Hopefully they are working on it.  


@kenton71 wrote:

It seems to have something to do with the HD videos. I had the same error message cause certain channels wouldnt load while others did. Here is the solution i found that works when i did it. On the channel lineup page. Next to the search box is a cogg looking icon. It's the settings. Click on that and then goto "playback preferences" click that and then turn OFF best play available. The picture doesnt fill the entire screen at least not on my MacBook pro but i can watch the channels now. Hope this helps others. I know how frustrating it can be.


 

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

This error(TVAPP-00206) appeares on desk top with windows 10, laptop with windows 7. It does not appear on my cell phone or my Ipad2,they work fine.

The new app update does not seem to be working for windows dased computers with the stream Tv App. Could this be a server problem?

Expert

Re: Streaming TV error message: (Error TVAPP-00206)


@mjgman1 wrote:

This error(TVAPP-00206) appeares on desk top with windows 10, laptop with windows 7. It does not appear on my cell phone or my Ipad2,they work fine.

The new app update does not seem to be working for windows dased computers with the stream Tv App. Could this be a server problem?


works for me on latest update windows 10 and chrome browser. Since flash is required chrome usually works well since it stays updated with built-in flash that Chrome keeps updated. 



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New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

Worked...Issue was Error TVAPP-00206.  Once you change the setting to "OFF" you can get your sports channels.  If the screen is small, top right corner (inside the picture)  you can go full screen.  Good luck to all and thanks for the tip.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

It worked for me too. I just can't watch ESPN on HD, so I'm stuck watching it on poor quality. I can easily increase the screen size, but that does't change the poor quality of the original feed.

This isn't a long-term solution. I should be able to watch sports channels/programming in HD like I can watch all other programming.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

The fix worked for me too. Does anyone have any idea if/when Xfinity will be resolving this issue with streaming on a PC/Laptop? With MLB starting up this is a huge pain. 

 

 

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

I had to return a cable box to one of the Comcast outlets and reported to the clerk and he said that he would report it to his suppervisor.     Good luck with that.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

Fox has now been effected on PC.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

Same here.  Windows 10, Edge or Chrome - trying to watch ESPN but - nothing I checked would play.  Pretty disappointing.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

Your solution worked...thanks!

Administrator

Re: Streaming TV error message: (Error TVAPP-00206)

***UPDATED 02/27/2019***

 

All,

 

We apologize that you are experiencing an issue when attempting to use the Xfinity Stream Website/App. We want to get this resolved for you as soon as possible, can you please reply to this thread with your answers the following questions?

 

Are you receiving this error when you are attempting to watch anything on the site or just certain programming? If only certain programming, can you please provide me what specifically you were attempting to view and how you where viewing this content (via Cloud DVR, OnDemand, live TV) when you received this error? Finally, can you tell me if this is happening when attempting to view content on your home network or while away from your home?


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New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

I have the same problem when trying to stream most HD sports on my desktop. Same error message. This has beem going on for over two weeks. They have even had a tech out for over two hours and could not fix.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

Thank you for intervening - this is very frustrating.  My experience is that while trying to watch HD channels on Live TV from home on my MacBook Pro certain channels work (eg CBS, Fox Sports) but the vast majority do not (eg ESPN, CBC, NBCSN, ROOT Sports, etc).  The error message is always the TVAPP-00206 message.  I get the same result using Safari, Chrome, or Firefox.  This problem started for me on March 8, 2017.  All channels worked just fine for the previous two years until that day.  I also note that the formatting of the screen changed on March 8, when volume and full screen controls moved from bottom of screen to top of screen.  It would appear that some sort of major change was implemented by Xfinity on March 8 that had unintended consequences.  Please fix it!!  Many thanks...

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

I first noticed it on March 9 when I tried to watch a hocky game. I just spent over an hour chatting with Comcast, and they still don't know what is wrong. I live in NH.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

ive had same problem last couple of weeks. can no longer watch nfl netowrk or some espn channels

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

I am having the same issue, same channels.  Pretty annoying.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

What state, trying to see how wide spread this is.

Frequent Visitor

Re: Streaming TV error message: (Error TVAPP-00206)

the so called fix is no "fix", watching streamingtv in standard def when you are supposed to be getting HD is not a legit fix. This has been going on since March 8th when you changed the app/live streaming from pc. It's the same for me random station in HD. I've had local station it happen on, but a lot of sports stations, ESPN (all of them), MLB Network. I'm in Connecticut and after 7 calls to tech support with no solution (they don't seem to know what's going on) I give up and just hope enugh will complain to fix it. Whatever you did on March 8th is the problem.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

Spent over two hours today texting and on the phone and they admit that they have a problem, but don't know how to fix it.

Frequent Visitor

Re: Streaming TV error message: (Error TVAPP-00206)

well that's a start, forst step to solving a problem is admitting that you have one. I talked to a bunch of tech, level 2 techs and they tried different things besides the usual uplpug the modem. Nothing has worked. walk back what you did on that March 8th update that changed the setup around.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

Finaly got HD back just before 11 AM.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

Contacted Comcast today ans asked what they were going to do about me losing several days of HD streaming. They took $20.00 off my bill. 

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

Everything works again.  My thanks to whoever at Comcast found the bug and fixed it in time for hockey playoffs!!

Frequent Visitor

Re: Streaming TV error message: (Error TVAPP-00206)

I'd like to thank whoever found out what the bug was, as everything is back to normal

Frequent Visitor

Re: Streaming TV error message: (Error TVAPP-00206)

it has not been resolved on my pc. what was the fix?

Frequent Visitor

Re: Streaming TV error message: (Error TVAPP-00206)

just spent another 45 min. talking with support techs and stoll not have beeen able to resolve the problem. they said they would call me again tomorrow to let me know what can be done. I guess it's wait and see time again.

New Poster

Error Tvapp-00226

Receiving the above error while attempting to stream included network channels via Roku, Android Mobile And Windows PC
Expert

Re: Error Tvapp-00226


@bderwin wrote:
Receiving the above error while attempting to stream included network channels via Roku, Android Mobile And Windows PC

are you connected to your home network? does the HFC MAC address match the 'my accounts' internet tab modem on the my Account app?



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Frequent Visitor

Re: Streaming TV error message: (Error TVAPP-00206)

206 error off and on since early March, happening today May 28 here in NJ

Regular Visitor

Re: Streaming TV error message: (Error TVAPP-00206)

This appears to be occurring again for any Live or recorded show that I attempt to watch.

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

Error code: TVAPP-00206

Error description: Loading of the specified resource has failed

Error aux info: http://ccr.linear-tve-pil.top.comcast.net/FS1HD_HD_TVE_24912_0_6246274961726988163.m3u8

Video Provider: FS1HD

New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

Customer Service Diagnostics

 

Build number
596
OS
Windows 10
Browser
IE 11.0
Flash version
30.0.0
Status
away from home
Entitlements
cvod, clinear, tve-vod, est, cdvr, tve-linear
Last fingerprint
cloudtv_web_polymer_4.10.4_prod_1528909978579_24395
Stream provider
primetime
Video ID
tvgrid/listing/2002125206131700109/detail/?channelId=5998362340392705104
Stream ID
tag:xfinitytv.comcast.net,2013:channel-station:5226901779575982117:chNum:11026:callSign:KRIVD#stream:format:HLS
Error code
TVAPP-00206
Error description
Loading of the specified resource has failed
Error aux info
http://ccr.linear-tve-pil.top.comcast.net/KRIVD_HD_TVE_9660_0_6831472255881948163.m3u8
Video Provider
FOXHD
Video Source
TVListingDetail
Video Title
Fox 26 News at Noon
Expert

Re: Streaming TV error message: (Error TVAPP-00206)


@t4nn3r wrote:

Error code: TVAPP-00206

Error description: Loading of the specified resource has failed

Error aux info: http://ccr.linear-tve-pil.top.comcast.net/FS1HD_HD_TVE_24912_0_6246274961726988163.m3u8

Video Provider: FS1HD


did you clear your cache and cookies and try again?



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New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

Getting the TVAPP-00206 error on all channels.

Expert

Re: Streaming TV error message: (Error TVAPP-00206)


@jnegron09 wrote:

Getting the TVAPP-00206 error on all channels.


are you using the Chrome browser? did you try clearing cookies and cache on the browser?



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New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

I am getting this error in chrome on local live NBC from my PC.  Clearing the cookies and cache did nothing.  Works fine for CBS live.

Expert

Re: Streaming TV error message: (Error TVAPP-00206)


@jason560 wrote:

I am getting this error in chrome on local live NBC from my PC.  Clearing the cookies and cache did nothing.  Works fine for CBS live.


pleae try this: call 800-comcast. select billing. ask the agent to perform a deep background account refresh. Once started it can take up to an hour to complete. working after that time?



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New Poster

Re: Streaming TV error message: (Error TVAPP-00206)

I also received this code TVAPP-00206. I'm out of USA and need to acces TV GO CHANNELS , I m not allowed since a received that code.