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Re: Recordings won't play

New Poster

Re: Recordings won't play

I have the same problem. Any fixes yet
Official Employee

Re: Recordings won't play

Hi, truchit! Could you please provide more information regarding your issue with the recordings? Thank you for posting. 


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New Poster

Re: Recordings won't play

The screen becomes all distorted and the sound cuts out and it jumps a bit
Silver Problem Solver

Re: Recordings won't play


@truchit wrote:
The screen becomes all distorted and the sound cuts out and it jumps a bit

What device are you using to watch your recordings?

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: Recordings won't play

X1 BOX