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On Demand shows stop/start when streaming on Mac

New Poster

On Demand shows stop/start when streaming on Mac

For two weeks now, any On Demand show I stream takes forever to watch because it streams for couple minutes, then stops for up to 20 seconds, then starts, stops, etc. It can take more than two hours to get through just one hour long show.

 

I was told via Twitter support that this is a known issue on Comcast's end. Is there any estimate as to when this might be fixed?

New Poster

Re: On Demand shows stop/start when streaming on Mac

Did you ever figure out what the problem was? I am getting the same error

Expert

Re: On Demand shows stop/start when streaming on Mac


@Sue26 wrote:

Did you ever figure out what the problem was? I am getting the same error


did you get an error message and error number? did you move closer to the wifi source? did you try rebooting the device and not run other programs at same time?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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