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No sound on NBC in Streaming app

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No sound on NBC in Streaming app

Is Comcast / Xfinity aware of this?  It's been 2 days and no sound for NBC.  Same for all our TVs. Every other channel is fine.

Expert

Re: No sound on NBC in Streaming app


@kat2174 wrote:

Is Comcast / Xfinity aware of this?  It's been 2 days and no sound for NBC.  Same for all our TVs. Every other channel is fine.


to confirm, your set top boxes do not have sound either? did you try toggling SAP on/off (normally off)?



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Official Employee

Re: No sound on NBC in Streaming app

Hi,kat2174. 

 

I wanted to touch base before closing out your post. 

 

Did you get the sound working? 


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Official Employee

Re: No sound on NBC in Streaming app

I wanted to reach out one more time and touch base before closing out your post. Did you have any other questions? 


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Official Employee

Re: No sound on NBC in Streaming app

I am now closing this post out due to inactivity.

 

Please reach out again if you need any help! 

 

Take care! 


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Was your question answered? Mark the post as Best Answer!