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No Sound on Certain Steaming Shows

New Poster

No Sound on Certain Steaming Shows

I am trying to watch Captain America: Winter Soldier on my tablet using the Stream App, and there are two options: FX or FXM. When I try FX I get error 404 and cannot view. When I try FXM I get the movie, but no sound. This has happened before with other On Demand videos, like Legion. How do I fix this? 

I am not in my in home wifi, but that has never been a problem before. I have already turned off the app and tried again. 

New Poster

Re: No Sound on Certain Steaming Shows

Fixed it! Have to turn the effects sound on (it's separate from the iPad sound buttons on the side). Swipe up to get to your mini-menu, and then make sure the bell icon is grey, not red.