Community Forum

No Local Channels on Xfinity Stream Website or App

New Poster

No Local Channels on Xfinity Stream Website or App

So yeah, all local channels and all saved DVR recordings of programs on local channels are now inaccessible from the website or app, only on actual TV, even when I'm at home. Guys? Am I not paying for this very service?

Official Employee

Re: No Local Channels on Xfinity Stream Website or App

 

Hi XerBlade, can you please give me some examples of channels that you cannot access through your app or online? Do you get any error messages while trying to view local channels? Have you tried uninstalling your app and then adding it back to your device? 

New Poster

Re: No Local Channels on Xfinity Stream Website or App

Even at home, all local channels are missing while using the app. No NBC, no ABC, no CBS, no PBS. And none of the extensions of those channels, like MeTV or GetTV. Fix it or we're going to Dish
New Poster

Re: No Local Channels on Xfinity Stream Website or App

I'm wondering if this was resolved for you? I am having the same problem.