For the past month, no audio can be heard on recordings from the CBS channel. All other recordings have full audio from other channels. However, CBS recordings such as Zoo and Big Brother record playback with no audio, silent. I have called support regarding this and they didn't know why it would do this and only suggested resetting Chrome to the factory setting. However, this is not a chrome issue, I also have safari, firefox, and canary... they all play only CBS shows with no audio off stream. It is so strange... it only happens with CBS... everything else plays normal.