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New video player interface is horrible

New Poster

New video player interface is horrible

I hate the new interface- Following bugs were occured and some bugs still remain:

- Video cuts too much due to auto quality change (means video jump forward by 5 seconds)

- No longer play full HD in higher bitrate and play half HD with low bitrate instead

- Quality option is broken. Low, high and auto does not do anyting.

- Some CC texts are still corrupted

- CC icon popup still appear too late while watching

 

Please fix for god sake.

Frequent Visitor

Re: New video player interface is horrible

And where the hack is the channel lineup...can’t find it on the new interface???

Expert

Re: New video player interface is horrible


@PATyson wrote:

And where the hack is the channel lineup...can’t find it on the new interface???


when you start the site it is like the app as you pick live TV and get a channel grid. when viewing, move the mouse and select the 'tv' looking icon on the video and then you can select using the channel grid.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Frequent Visitor

Re: New video player interface is horrible

There is no "tv looking" icon available while watching tv via the viewer...that's what I'm trying to tell you.

Expert

Re: New video player interface is horrible


@PATyson wrote:

There is no "tv looking" icon available while watching tv via the viewer...that's what I'm trying to tell you.


while watching streaming TV, move mouse and see this icon. your computer OS may require you to pause TV playback. streamsite TV icon1.jpg


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Frequent Visitor

Re: New video player interface is horrible

Yeah,I found that...but it minimizes the player...that method works,but not ideal. Just adds another click to the process.

 

 thanx

Regular Visitor

Re: New video player interface is horrible

same . It's also lagging so much now . 

Official Employee

Re: New video player interface is horrible

Hi Eddie88, 

 

I can help with the latency issues. How are you connected when streaming? What type of device are you using?