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NO CHANNELS AVAILABLE ON LIVE OR TO GO ??? WHERE ARE MY CHANNELS ?

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NO CHANNELS AVAILABLE ON LIVE OR TO GO ??? WHERE ARE MY CHANNELS ?

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Silver Problem Solver

Re: NO CHANNELS AVAILABLE ON LIVE OR TO GO ??? WHERE ARE MY CHANNELS ?

Ethernet or wifi?

Desktop or other device?

At home or remote?


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Expert

Re: NO CHANNELS AVAILABLE ON LIVE OR TO GO ??? WHERE ARE MY CHANNELS ?


@danmore wrote:

do you have an x1 (not flex service) in your home, installed and working? or do you have a different type of video subscription with Xfinity? If you use a smart phone/tablet device and the xfinity myAccount app, select the TV tab and then 'my channel lineup'. do you show channels there? does a smart phone play naturally on a smart device in your home?



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