Community Forum

Issues with viewing experience

New Poster

Issues with viewing experience

I am currently trying to watch Rick and Morty. The screen is staticing and very hard to view. The screen is flashing gray and going back to it's normal colors for about a second.

Expert

Re: Issues with viewing experience


@_Matthew wrote:

I am currently trying to watch Rick and Morty. The screen is staticing and very hard to view. The screen is flashing gray and going back to it's normal colors for about a second.


is your browser up to date? using latest chrome or edge? watching on-demand? does it play normally on a smart phone/tablet?



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Issues with viewing experience

I have reviewed different articles related and have found the answer, but thanks for the reply.