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Help with Live Stream please

Contributor

Help with Live Stream please

I can't get any videos to work using Xfinity Stream. I chose Live TV & then chose TV Go Channels in the filter but when I try to stream any channels I get a message saying "This Video Cannot Be Played"

 

Can anyone please help?

Expert

Re: Help with Live Stream please


@dommmm wrote:

I can't get any videos to work using Xfinity Stream. I chose Live TV & then chose TV Go Channels in the filter but when I try to stream any channels I get a message saying "This Video Cannot Be Played"

 

Can anyone please help?


error message number? do you have X1 or xfinity  cable TV service?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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Contributor

Re: Help with Live Stream please

Thanks for your reply. I have been told that because I am in Canada I will not be able to stream. 

Official Employee

Re: Help with Live Stream please

 

dommmm wrote: Thanks for your reply. I have been told that because I am in Canada I will not be able to stream. 

 

This information is correct, you have to within the states to stream content on the app or online.