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FOX NEWS not working

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Regular Visitor

FOX NEWS not working

The xfinity tv to go ap will not play FOX NEWS NETWORK, all other channels seem fine. Interesting way to block viewers from unbiased reporting.
Regular Visitor

Re: FOX NEWS not working

Low and behold a reboot of my router corrected this issue. Any implied collaboration on any parties behalf to interfere with the delivery of the FOX NEWS CHANNEL Ihas been retracted and apologies offered for making such a statement.
New Poster

Re: FOX NEWS not working

This is very interesting.  Since we got our X1 box in April, we haven't been able to record Fox News Channel to play back.  It records but playback only takes us to an ad.  How do we fix this.  Many Chats and calls have not corrected the problem.

New Poster

Re: FOX NEWS not working

It worked - but seriously - Why? Must this all be gone. ???
Frequent Visitor

Re: FOX NEWS not working

I have been through the comcast gauntlet for months now to no solution. May I state that the one stream and the only stream that crashes on comcast internet is the "FOXNEWS" stream. It's (supposedly) beyond comcast control. This is total BS! I am paying hard (very hard) earned money to pay for this sevice. I want what I pay for. That's all.

 

I am now looking for a new ISP.

 

Thanks Comcast for a very, very frustrating experience.

New Poster

Re: FOX NEWS not working

Well Foxnews still drops off during HRC news, this is political favors going into the airwaves.  Yes, I rebooted the system router and PC, still not working.  Wish I could get another ISP, but like Obamacare, the list of providers around here.....is one.  

New Poster

Re: FOX NEWS not working

We have a simmilar problem with our cable box.  Fox news is the ONLY channel that causes us issues.  The video and audio gets jumpy/ jittery.   All other channels work fine.  The appearance is simmilar to what you see when you have insufficent bandwidth.  Seems odd that this is the only channel affected.  I was getting ready to file a complaint but first decided to see if I was the only one having issues.  I suspected I was not and I also suspect there are many more affected consumers than the few who have spoken up here.

New Poster

Re: FOX NEWS not working

I am experiencing the same problem... can't get Fox News, but ALL other channels seem to work.  This has happened on my system several times since I converted to X1 several months ago.   I am able to access the Fox News LD channel using an old adaptor, but haven't been able to access Fox HD channel for the past 12 hours. 

Frequent Visitor

Re: FOX NEWS not working

I've had 2 different appointments about this and both times they would say it's fixed to only find the same problem reappear later the same day.  The last technician that came to the house said the signal is fine all the way to the house, but at the same time he said the signal is not reaching the box intact.  He made the comment that if it happens again, I would have to start trying to replace the cable lines in the house.  So let me get this straight, the cabling in my house works just fine for every other channel (and I have premium) except Fox News Channel.  How about I take my $280+/month bill and go somewhere else that doesn't filter content.  Pathetic.

New Poster

Re: FOX NEWS not working

It just started with my tv today, both of them. Tried chat and didn't work. They want to send a tech back out. My x1 boxes are a month old and why only fox news?
New Poster

Re: FOX NEWS not working

Exactly. I've have the new wireless technology installed about two months ago. One month ago, only Fox News HD channels begin pixelation... Channels. 950 and 1110. Channel 51 (non HD) works fine. I called for a tech but before he arrived, everything cleared up. Now, one month later, same thing. I've reset every device and unplugged everything. Every other channel works fine. This must be Comcast choking down this particular channel stream because of high usage. It better stop and now or I too will be looking for another provider.

 

 

New Poster

Re: FOX NEWS not working

It has nothing to do with cables. I am at the beach in Mexico. All other channels work, Fox News reporting is interrupted by blue commercial screen promising to come back right after the break. However, the break might last more than 20 minutes and you can clearly see that parts of the program are cut off. It just makes me wonder if there are specific people behind that issue...

 

New Poster

Re: FOX NEWS not working

I have the same problems , Fox News ( during Tucker & Hannity) goes to Commercial and never comes back. CNN and mSNbC, no problem. Switching to AT&T tomorrow and promising to bring 10 other Comcast customers with me.
New Poster

Re: FOX NEWS not working

I am having the same issue. My screen says: Service Provider Issue. ...doesnt grant access...please contact. This is an on going problem. We spent hours with support. They get it working until a day or so later. Does anyone have a permanent fix for this issue?
New Poster

Re: FOX NEWS not working

You are so right. Happens to me as well ALL THE TIME. It NEVER happens with CNN. They occasionally interrupt Fox Business as well I wonder if Fox News is aware of this scam Comcast is perpetrating. They always find it opportune to interrupt with the programming especially during commercials, and whenever it resumes, its either at the end of an important segment or just before a break. I call sabotage by Comcast on Fox News. Shame on U!

Frequent Visitor

Re: FOX NEWS not working

Same problem here every night. COMCAST...FIX THIS PROBLEM NOW!!!

New Poster

Re: FOX NEWS not working

Same problem here as well!!!

 

Frequent disconnections of steaming Fox News, while it does not happen to other channels.

 

I have setup a run-around remedy:

I set FoxNewsGo on my cellphone where each time I reconnect Fox News out there.

 

The additional problem is: I cannot setup my cell phone to remember my credentials, while my phone can remember other credentials. Each time, I must type my ID which must be my …@comcast.net email address + password (lots of typing). Then “Remember” check does not work, and any tiny mistake – you must retype all over again.

 

This happens near every time I switch the channel, it happens during watching and sometimes when I turn off watching.

 

I’ve got to 3-rd level of Xfinity support. His answer: it is not a Xfinity problem.

 

Any ideas of how to resolve this?

New Poster

Re: FOX NEWS not working

New to Houston. Yesterday the internet, phone & tv went out all afternoon.  Rebooted and Fox news was the last channel to come online.  Today same thing. Everything works but Fox News.  It's 5pm. No Fox news. Seems very odd. Can't be unintended. What's up with Houston Comcast?

Expert

Re: FOX NEWS not working


@username19 wrote:

New to Houston. Yesterday the internet, phone & tv went out all afternoon.  Rebooted and Fox news was the last channel to come online.  Today same thing. Everything works but Fox News.  It's 5pm. No Fox news. Seems very odd. Can't be unintended. What's up with Houston Comcast?


do you have more than one set top box? if so, same problem? did you try using a desk/laptop or a smart apple/android device to view the channel while in the home to see if the fox news plays normally on the stream app/site?



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New Poster

Re: FOX NEWS not working

Same problem from Windows App and Fire TV.  Hmmmm.

Frequent Visitor

Re: FOX NEWS not working

Fox news is blocked or interrupted by Comcast every live broadcast every day. . I watch other news on xfinity at the same time and never see this happen. It cannot be coincidence. Tonight I will copy at the same time on 2 different screens first CNBC, CBS, NBC on the other FOX Continuous on the other. will a link to the results tomorrow
Expert

Re: FOX NEWS not working


@rdeborde wrote:
Fox news is blocked or interrupted by Comcast every live broadcast every day. . I watch other news on xfinity at the same time and never see this happen. It cannot be coincidence. Tonight I will copy at the same time on 2 different screens first CNBC, CBS, NBC on the other FOX Continuous on the other. will a link to the results tomorrow

do you have more than one set top box? if so, same on both at same time? have you tried playing the stream website or use the stream app on a smart device to see if the problem is also there?



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Frequent Visitor

Re: FOX NEWS not working

Last night I started getting the best reception I have ever had  on Fox news. Received a call from Comcast today asking if things are better. I hope it  stays that way

 

New Poster

Re: FOX NEWS not working

I am having the same problem! ALL other channels work fine...fox news is garbled ! comcast owned by msnbc .. FAKE NEWS..very biased! switching to another service and guarantee I will bring at the min 15 more ppl with me!

Expert

Re: FOX NEWS not working


@brendaw2 wrote:

I am having the same problem! ALL other channels work fine...fox news is garbled ! comcast owned by msnbc .. FAKE NEWS..very biased! switching to another service and guarantee I will bring at the min 15 more ppl with me!


hi, another customer here. foxnews works fine here. did check by watching the same channel in the home on a desk/laptop or smart device using the xfinity stream TV source? did the foxnews play fine on one of those devices?



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New Poster

Re: FOX NEWS not working

I recently started having issues with Fox news.  The screen freezes and the audio breaks up.  It is unwatchable.  All the other channels are fine.  Someone on comcast is practicing political censorship.

Expert

Re: FOX NEWS not working


@LarryB_49 wrote:

I recently started having issues with Fox news.  The screen freezes and the audio breaks up.  It is unwatchable.  All the other channels are fine.  Someone on comcast is practicing political censorship.


do you have more than one set top box? If so, do they all have the issue on the same channel? as a test, run the streaming website for same channel or use a smart device (iphone or android) and stream same channel. does it do the same thing?



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New Poster

Re: FOX NEWS not working

Very suspicious problem with Fox News channel interference but not on any other channel. This happens frequently to Fox but not CNN. AMAZING!
Expert

Re: FOX NEWS not working


@retwine wrote:
Very suspicious problem with Fox News channel interference but not on any other channel. This happens frequently to Fox but not CNN. AMAZING!

are you speaking of the 3rd party fox news website or the stream website linear fox news or TVgo channel? what device are you using?



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New Poster

Re: FOX NEWS not working

My cable Fox News, channel 837 selected on the tv was garbled until approximately 3PM. This has happened many times.
Expert

Re: FOX NEWS not working


@retwine wrote:
My cable Fox News, channel 837 selected on the tv was garbled until approximately 3PM. This has happened many times.

for a test, next time that happens try the SD channel. same? also use a desk/laptop or a smart phone/tablet and the stream TV app. same problem?



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New Poster

Re: FOX NEWS not working

The same thing happens to me. I have Comcast. I can watch every other station without any issues. Without fail when I watch Fox News the station will freeze, go silent or an error message shows up. 

Expert

Re: FOX NEWS not working


@Fox5 wrote:

The same thing happens to me. I have Comcast. I can watch every other station without any issues. Without fail when I watch Fox News the station will freeze, go silent or an error message shows up. 


hi, were you streaming a numbered channel or a TVgo channel? if streaming did you try the SD and HD versions? does it work on other devices (like smart phones/tablets)?



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Frequent Visitor

Re: FOX NEWS not working

I had experienced the same problem on both of my tv's until recently. I also told them I was quitting but will have to stay with their internet only plan. Since that time FOX News has functioned well in Xfinity. Not sure if coincidence or action is taken. I am in the 31410 zip code.


@Rustyben wrote:

@Fox5 wrote:

The same thing happens to me. I have Comcast. I can watch every other station without any issues. Without fail when I watch Fox News the station will freeze, go silent or an error message shows up. 


hi, were you streaming a numbered channel or a TVgo channel? if streaming did you try the SD and HD versions? does it work on other devices (like smart phones/tablets)?


 

New Poster

Re: FOX NEWS not working

If it makes you feel any better, my reception of MSNBC is very squirrley and both MSNBC and CNN are suddenly omitted from the Stream site and app. Yet I don't suspect a conspiracy.

New Poster

Re: FOX NEWS not working

This is not exclusively Xfinity, I’ve found the same form thread at Dish, att, and others. It’s the exact same complaint on the exact same channel. Look it up before switching.
Regular Visitor

Re: FOX NEWS not working

Thats okay, I made a post about Fox News Channel not working and called comcast out for being a Trump hater how it seems they are censoring what we see becuase it seems to always go out when they talk about topics the left hates us hearing about. They deleted the post and never responded to it issue to self, just more censorship from comcast

Silver Problem Solver

Re: FOX NEWS not working


@jsn21 wrote:

Thats okay, I made a post about Fox News Channel not working and called comcast out for being a Trump hater how it seems they are censoring what we see becuase it seems to always go out when they talk about topics the left hates us hearing about. They deleted the post and never responded to it issue to self, just more censorship from comcast


You are an exception; I can watch Fox News with my account, either with my DVR or stream.

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Regular Visitor

Re: FOX NEWS not working

WHY is Fox News channel blocked by Comcast when all other news channels work.
Regular Visitor

Re: FOX NEWS not working

Yeah right. Why would you have to reboot every time you want to watch Fox News. Me thinks I smell a rat.
Silver Problem Solver

Re: FOX NEWS not working


@dms7581 wrote:
Yeah right. Why would you have to reboot every time you want to watch Fox News. Me thinks I smell a rat.

Do you have to reboot to watch any other channel?  I don't have to reboot.

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New Poster

Re: FOX NEWS not working

I have the same problem, no Fox News except after reboot.  All other news stations work from what I can tell.  This is very disturbing how xfinity can be so easily hacked.  Can they hack Xfinity Home just as easily?   Makes one wonder.

 

Something is happening here...... 

Silver Problem Solver

Re: FOX NEWS not working


@autks wrote:

I have the same problem, no Fox News except after reboot.  All other news stations work from what I can tell.  This is very disturbing how xfinity can be so easily hacked.  Can they hack Xfinity Home just as easily?   Makes one wonder.

 

Something is happening here...... 


Which are you using - the app or the website?

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New Poster

Re: FOX NEWS not working

We just switched to Xfinity/Comcast since satellite was being blocked by our neighbor's trees.

Early in the week, we noticed that the audio on Fox News Channel (HD) was varying in loudness every few seconds.  Then last night, Fox News disappeared altogether.  When we tried to select the channel, the Fox News logo flashed on the screen and then the tuner switched to the channel above or below Fox News.  I tried rebooting the modem as suggested earlier in this thread but it did nothing. (Since the TV does not go through the modem, I don't get why that would help anyway.)  I called Customer Service and got a recording apologizing for the lack of service in my neighborhood.

This morning Fox News seems normal, but with so many complaints over two years on this thread, I'm not optimistic.

I wonder if anyone has tried to contact Fox News about this?

 

Walt