I'm getting error "Error xacsa.xact.3321.1107296356: FatalDrmError" when I try to log into xfinity stream from Windows 7 PC.
I'm running Google Chrome Version 61.0.3163.100 (Official Build) (64-bit)
I'm getting the same error on Mozilla Firefox. Started with error, and then had a popup that talked about adobe flash and asked if I wanted to allow it. I answered yes, still didn't work. I believe I have the latest flash version. It works for me on Chrome though.
Same error msg. Same browser. I get it when trying to access the TV schedule. Old Internet Explorer 11 browser works, but obviously I would prefer not to use less secure, unsupported IE.
Apparently this error involves the DRM subsystem, but can anyone say in what way?