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Error message

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Error message

I have been getting this error message and can't figure it out . Anyone else having this problem have a solution ?     Error ftde.xact.3307.1107296347

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Expert

Re: Error message


@Mustangmanz wrote:

I have been getting this error message and can't figure it out . Anyone else having this problem have a solution ?     Error ftde.xact.3307.1107296347


what OS (operating system) and version is the desk/laptop running? what browser are you using? did you try an up-to-date chrome browser and enable flash?



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Re: Error message

Windows 10 Home
Build 18362.418
I did update Chrome and Flash
The browser is a new one called Brave but it runs on Chrome ?
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Expert

Re: Error message


@Mustangmanz wrote:
Windows 10 Home
Build 18362.418
I did update Chrome and Flash
The browser is a new one called Brave but it runs on Chrome ?

the brave 'fork' may not have the sandboxed flash built in. use the actual chrome browser. be sure your dns settings (router? pc?) are set to comcast's dns servers.



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Re: Error message

Ok yes it does work in other browsers