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Error ftde.xact.3370.1000937: FatalDrmError)

New Poster

Error ftde.xact.3370.1000937: FatalDrmError)

For the last week I have not been able to connect to Xfinity on my computer. I am charged for the service .

This is a constant problem...Fix it for me please... Joe Varnadore

 

New Poster

Re: Error ftde.xact.3370.1000937: FatalDrmError)

Fixed this by turning on "allow identifiers for protected content"

In Chrome go to settings > advance settings > content settings > protected content > then turn on Allow identifiers for protected content (computer restart may be required)

 

I normally do not post on forums, but after 2 hours of frustration dealing with comcast tech support i figured this out on my own. 

Hope this saves someone from having to go through it too. 

New Poster

Re: Error ftde.xact.3370.1000937: FatalDrmError)

Thank you, you're a genius!