I'm getting this error on my laptop when trying to login to stream. Message states:
"Sorry, we've run into a problem.
The good news? We can take care of it right now. First, you'll need to sign out of your account.
When you sign back in it'll be fixed. Ready?"
I do that, but keep getting the same error.
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.
Thank you for reaching out here, I'm sorry to hear about the issues you're running into with the online accounts. To look into this further together, please send me a PM with your first and last name. Thanks!
To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”
STILL not working...
did you see the post just above your last post? did you PM the Official employee?
Rake1, I just responded back to your PM again. Please continue working with me there towards a resolution.
ok ... well i went through that whole sign out sign in process ... and using google chrome.
I was like yah ok clearly this wont work!
then i thought just try reload webpage in google chrome and it worked.
im in Hawaii and able to watch my DVR content that is in Colorado.
just more info ... tech probs are so frustrating!