Community Forum

Error code TVApp-00116

Regular Visitor

Error code TVApp-00116

The beta app has been working perfectly for over a year and yesterday I started getting a TVApp -00116 error when I try to watch anything!  How can I get it fixed?

Official Employee

Re: Error code TVApp-00116

Greetings, sullfam1! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are running into this error on the Xfinity Stream App. We know how important it is to not be tied to a TV and still enjoy your favorite shows. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Error code TVApp-00116

Hello, sullfam1. I have not heard back from you and hope you were able to get the streaming issue resolved. If you still need assistance, please feel free to start a new public thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!