Community Forum

Error code 3505

New Poster

Error code 3505

When trying to watch my recorded shows on iPad I get error message 3505.  I am in Paris right now - does that matter?

Official Employee

Re: Error code 3505

Yes, you can’t watch out of the country. You needed to download them to your iPad before you left
Contributor

Re: Error code 3505


@Dehollon wrote:

When trying to watch my recorded shows on iPad I get error message 3505.  I am in Paris right now - does that matter?


You can only stream recordings and on demand within the USA.  In the future, you can download videos before leaving the US and watch offline/overseas.