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Error Code: FTDE.provision.accountmismatch

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Error Code: FTDE.provision.accountmismatch


I received the following error (FTDE.provision.accountmismatch) on the stream website from my laptop. Please assist. @ComcastChe

Thank you.


Re: Error Code: FTDE.provision.accountmismatch



Thank you so much for posting your concerns here in the Xfinity Forum. We sincerely apologize for the inconvenience that you are experiencing. We ask that you please log out of the Xfinity Stream website fully, clear your browsers cache and cookies, and then log back into the site again. 


Please let us know if you continue to experience this issue. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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