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DVR

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DVR

My recording aren't showing up online

Bronze Problem Solver

Re: DVR


giannaburger wrote:

My recording aren't showing up online


Do you have cloud dvr on you account?

 

Problem Solver

Re: DVR

Hi

 

I don't see Cloud DVR service on your account, but I do see you initiated a service change today. You may need to call customer service and have them verify the equipment and services on your account.

 

LHC




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Official Employee

Re: DVR

Hi giannaburger,

 

Have you transferred your services lately? I'd like to review your account to see if I can help get this resolved. Please send me a private message verifying the first and last name of the account holder, phone number, and the street address or full account number associated with your services. To send a private message click on my name "ComcastChe", then click private message me.