Community Forum

DVR recordings not showing up on Xfinity Stream

Highlighted
Regular Contributor

DVR recordings not showing up on Xfinity Stream

Four shows I recorded on my DVR at home last night aren't showing up on Xfinity Stream, which I want to watch on my laptop away from home. Shows recorded after 8 pm last night didn't get to Xfinity Stream. I just wasted half an hour of my time calling support. They couldn't help. They are supposed to get back to me, but I am not optimistic based on my past experience with Xfinity support.

Official Employee

Re: DVR recordings not showing up on Xfinity Stream

Hi there, swanda. Did support call you back? 

 

If not, I would love to help out. I want to take a look at your account. If we find a solution, I will make sure to paste it into the public forum! Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!