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Constant stutters on Xfinity stream website

Regular Visitor

Constant stutters on Xfinity stream website

This is unacceptable. 

 

The Xfinity website streaming continually stutters on my computer (i5, 4 GHz, 16 GB RAM, 970 GTX), despite paying for a top-of-the-line connection (200 Mb). This is with a wired connection, with gigabit ethernet plugged directly into the router. 

On the same network, on WiFi, it streams fine on my iPad (2017 model). My laptop, on the same WiFi, also stutters, but the streaming works fine at work (Comcast business).

We pay a stupid amount of money for our premium internet and cable, and I have to use the website streaming because some key TV channels remain stubbornly on SD. Can you have a look at this? It is a giant pain. 

Frequent Visitor

Re: Constant stutters on Xfinity stream website

same problem in spades,  any solution???

 

pjl

Expert

Re: Constant stutters on Xfinity stream website


@paulady wrote:

same problem in spades,  any solution???

 

pjl


does same playback on a smart device connected to same home wifi work well?


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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