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@AussieRodney wrote:
I have used closed captioning before. Changed websites and now can't get it too work again. I go in. make changes and update. Get nothing. <sigh>
use same website tv.xfinity.com - the bubble icon on the video screen that appears when you move the mouse allows you to turn on/off the caption.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Thank you sooooo much. It worked. May your God bless you. 
