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Can No Longer Watch Live TV on the Web

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Can No Longer Watch Live TV on the Web

Used to be able to watch every channel online, now 90% of the channels say I can't watch them because I'm not on my home network and have to be connected to my home wi-fi. I am wire connected to my modem because the wi-fi signal is horrible from the back bedroom. I am, without a question, on my own home network. I do not have a television and watch everything online...this bites. I sincerely hope it's a glitch.

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Re: Can No Longer Watch Live TV on the Web


jmckay1972 wrote:

Used to be able to watch every channel online, now 90% of the channels say I can't watch them because I'm not on my home network and have to be connected to my home wi-fi. I am wire connected to my modem because the wi-fi signal is horrible from the back bedroom. I am, without a question, on my own home network. I do not have a television and watch everything online...this bites. I sincerely hope it's a glitch.


Go here: https://customer.xfinity.com/#/devices

 

Verify the serial number listed for you cable modem matches the mac address on your modem. If not call support and notify them . If it does try rebooting it.