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CC in English for Spanish telenovela

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CC in English for Spanish telenovela

I am so frustrated.  I have tried everything that I can possibly think of to be able to use cc in English for my Spanish telenovella.  It is for Sin Senos 3.  Sometimes I can get the subtitles in English and other times I can't.  I just want to be able to have english CC on spanish programs.  I have tried everything in settings.  I don't want it dubbed just on CC in English.  Please help!