Would you please report back to the community if this resolution works for you as other users may want to know upon searching this thread? Thank You.
Sorry to hear about that Tailhood. Are you using MS Edge? Have you been able to try in Chrome?
Thank you Tailhood,
I do apologize about the limitations of this service through MS Edge. As mvenanzi's comment gives privy to a work-around if this solution does not work for you please feel free to post or message for assistance. Thank You