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x1 tv box

Regular Visitor

x1 tv box

I have one box that needs to be rebooted approx 5 times everytime it is first turned on to get a good picture otherwise the picture is stuttering.  I know that it isn't the tv - xbox pictures are perfect.  But everyday and 5 times each day is quite annoying.  How do I know if I need a new box.

Diamond Problem Solver

Re: x1 tv box

What kind of box is it?

I am a Retired Official Comcast Employee
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Regular Visitor

Re: x1 tv box

It is an Xid-p so you have to reboot through your remote.

Regular Visitor

Re: x1 tv box

it is an xidp