Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name exactly as it's listed on the billing statement? To send a private message click on my name, then click "Send a message".
What type of DVR? If Legacy to Legacy, no. If legacy to X1, no. If X1 DVR to X1 dvr, there’s not a physical transfer but you have access to the last 60 hours of recordings saved to the cloud
Can you further explain this?
If I have some old recordings that I wanted to keep, but in the meantime I have recorded more than 60 hours and done some recording deletions. Will the old recordings be in the cloud or just the "last 60 hours of recording" ? Which may include some of the deleted recordings.
The last 60 hours recorded only will be available in the cloud, anything else is on the previous dvr’s Hard drive and be lost when swapped.
Is there a way to see what recordings are in the Cloud? I thought I had a way to see them about a year ago but I can't find them now.
The Xfinity stream app
Just the app and not the Stream website?