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setup button missing

New Poster

setup button missing

Missing setup button on new controller. Cannot set captions.

Accepted Solutions
Official Employee

Re: setup button missing


@rogergb wrote:
Missing setup button on new controller. Cannot set captions.

If you're referring to the XR15, you don't need Setup, you can either

-arrow down, arrow left to CC or

-press the B button and press OK to toggle On or Off

-use the voice command and say "Closed Caption" and it will turn On


All Replies
Official Employee

Re: setup button missing


@rogergb wrote:
Missing setup button on new controller. Cannot set captions.

If you're referring to the XR15, you don't need Setup, you can either

-arrow down, arrow left to CC or

-press the B button and press OK to toggle On or Off

-use the voice command and say "Closed Caption" and it will turn On

Expert

Re: setup button missing


@rogergb wrote:
Missing setup button on new controller. Cannot set captions.

https://www.xfinity.com/support/articles/get-to-know-xr11-remote