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screen darkens after about 2 hours. After overnight or reboot it returns to normal.

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screen darkens after about 2 hours. After overnight or reboot it returns to normal.

Screen darkens after about 2 hours. After overnight or reboot it returns to normal. New x1 installation, new Samsung TV.

Expert

Re: screen darkens after about 2 hours. After overnight or reboot it returns to normal.


docpad11 wrote:

Screen darkens after about 2 hours. After overnight or reboot it returns to normal. New x1 installation, new Samsung TV.


if you mean the front of the X1 set top box (clock or LEDs) that is strange as the set top box does not monitor ambient room lighting level. If you mean your TV screen you will need to use your TVs own remote to explore autodimming functions. The reset of the box may reset the TVs dimming circuitry.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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