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remote control

New Poster

remote control

remote stopped working, a green light came on between TV input and power buttons.

Expert

Re: remote control


@wmcesq wrote:

remote stopped working, a green light came on between TV input and power buttons.


reboot the set top box (power unplug). This sometimes happens on firmware updates.



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Official Employee

Re: remote control

Hi, wmcesq! Welcome to our community! If you still experiencing issues with the remote - I can ship you a new one. Please send me a private message and include your full name, the account holder's name as it's listed on the billing statement. Click on my name ComcastElla, then click Send a message.  


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