Xfinity plant
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Xfinity globe

recording

New Poster

recording

just got my installation yesterday. when i go to the guide and hit red button to record a program the light at top of remote flashes but nothing shows on screne to show i am recording. i unplugged dvr a few minutes and still wont record


Accepted Solutions
Official Employee

Re: recording

The problem is that you just have an HD box (XG2), there’s no DVR capabilities. You can upgrade to a DVR anytime

All Replies
Official Employee

Re: recording

The problem is that you just have an HD box (XG2), there’s no DVR capabilities. You can upgrade to a DVR anytime
New Poster

Re: recording

are you saying the new equipment i just got isnt capable of recording??

Official Employee

Re: recording

Yes, that’s exactly right. You need a DVR to record.