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no connection

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no connection

screen suddenly shows "no connection", all 3 other sets are fine. Reboot 4 times, no luck.:Try 2different HDMI cables, no luck.: check source, O.K.: try  coax cable connection, it works but poor picture: Take box from different set and connect with HDMI, works good: must be bad DVR: get new DVR and same problem: try new DVR with HDMI connection on different set in different room, no connection: try it with coax cabling, picture but poor quality. I am at my "ropes end" and have no idea what to do.   HELP !!!!

Silver Problem Solver

Re: no connection


@snowsnake3 wrote:

screen suddenly shows "no connection", all 3 other sets are fine. Reboot 4 times, no luck.:Try 2different HDMI cables, no luck.: check source, O.K.: try  coax cable connection, it works but poor picture: Take box from different set and connect with HDMI, works good: must be bad DVR: get new DVR and same problem: try new DVR with HDMI connection on different set in different room, no connection: try it with coax cabling, picture but poor quality. I am at my "ropes end" and have no idea what to do.   HELP !!!!


You might try a System Refresh to see if it helps.

https://www.xfinity.com/support/articles/x1-system-refresh

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I am just a customer, volunteering my time to help other customers here in the Forums.
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Frequent Visitor

Re: no connection

tried that several times with no results.

Frequent Visitor

Re: no connection

ended up with a technician having to come to the house, do some reworking on wiring and twice replacing the DVR before everything began working.