I moved. My reinstall tech supplied 2 X1D TV boxes and two new remotes, XR15, and took the old ones, XR11. The keys on the XR15 are tough,. I visited the Xfinity website, no help, I visited the store, they said they would have four remotes shipped from the warehouse. Four XR2v3 remotes arrived, no MIC key, maybe no RF link?. I checked Amazon, XR11 remotes available from $3-$10 and ordered two. Will they work?
I can help by having some shipped. Can you please send me a private message with your first and last name so I can access your account? To send a private message click on my name "ComcastChe", then click send a message.
Hi there, baxterlkb. I wanted to reach out and see how everything has gone. We don't charge for remotes and sometimes if it is a 3rd party seller, sometimes they do not work.