my remote will not communicate with my wireless box three days into using it. how do i reconnect it
Try this and then re-program your remote.
"If the buttons on your X1 Voice Remote (model XR11) are still unresponsive, you may need to perform a factory reset. To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green. Press 9-8-1."
"How do I program my Xfinity xr11 remote to my TV?