Community Forum

how can i get a wireless xi6 cable box in 95113

Regular Visitor

how can i get a wireless xi6 cable box in 95113

need a wireless box, already have x1 dvr, gateway.

comcast chat said to go to store but store doesn't have any.

area code is 95113

Diamond Problem Solver

Re: how can i get a wireless xi6 cable box in 95113

I’ve escalated it up to a colleague to help you out

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Official Employee

Re: how can i get a wireless xi6 cable box in 95113

Hi there, robertpette. Please take a look at this for me: https://www.xfinity.com/support/articles/wireless-tv-box-faqs to make sure you meet the requirements and if so, we can talk about options to get you this equipment. Thank you! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Regular Visitor

Re: how can i get a wireless xi6 cable box in 95113

Thanks
I have an Arris TG1682G gateway and an X1 wired cable box so think i should be good?
Highlighted
Official Employee

Re: how can i get a wireless xi6 cable box in 95113

Go ahead and send me a private message please so we can make sure!

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
 

Thanks!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!