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how can I delete a reminder

New Poster

how can I delete a reminder

One of my little grandkids must have punched some buttons.  About every 30 minutes a message comes on the tv screen and says it's a reminder for a sports station and we can either go to the station or dismiss it.  I dismiss it and it goes away but comes back again in 30 minutes or so not matter what station it is on.  How can I get rid of it?  It shows up on every tv in the house.

Silver Problem Solver

Re: how can I delete a reminder

I don't know how so I googled.

 

http://forums.xfinity.com/t5/Channels-and-Programming/Unable-to-remove-reminders/td-p/981221

 

It looks like you have to find them somehow.

 

http://geekdrop.com/content/how-do-i-cancel-program-reminders-on-comcast-digital-cable

 

http://www.ehow.com/how_7409491_turn-off-comcast-show-reminders.html

 

 


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Official Employee

Re: how can I delete a reminder

Hi,

 

When the Reminder appears, do you see the name of the program on the Reminder? It should include a name of a program. Then, you can search for that program or find it in the guide and select "Options" from the action bar. When you select this, you'll get an option to cancel the reminder.

 

Gwen

New Poster

Re: how can I delete a reminder

I just did this, we had last seasons Cubs games set with a reminder and I couldn't get them off this season.  For those with the X1 system just press the blue voice command button and say the show.  When the show pops up look for how to watch to watch then click reminders and cancel it that way.

New Poster

Re: how can I delete a reminder

There is absolutely no option to cancel a reminder whether you go to the guide itself if the actual station!! I have had stupid NHL reminders pop up every single day since I let some guy crash at my place for about a month. This has been happening every single day for more than 6 months since hockey plays every single day!!! There is no option to shut this off!!!!
Silver Problem Solver

Re: how can I delete a reminder

Did this help?

https://www.xfinity.com/support/articles/x1-program-reminders


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
New Poster

Re: how can I delete a reminder

I figured out how to do it and it isn’t how Comcast employees said to do it!!! You actually have to go the teams actual “page”. I searched Washington Wizards and the reminder popped up unlike when you are on the guide or watching the actual game.
New Poster

Re: how can I delete a reminder

how can I delete a  repeating reminder for a sports program that I have never had a desire to see

Official Employee

Re: how can I delete a reminder

To see all of your Reminders, press the XFINITY Button on your remote and choose Saved --> Scheduled.  You'll see a list of your upcoming scheduled DVR recordings.

 

Press the down arrow to go to your list, but then press the up arrow.  Your cursor will go to the "View: Recordings" menu.  Press the OK button, arrow down to "Reminders" and press OK again.

 

Your list will now show all of your upcoming Reminders.  You can select each program or series recording and modify the Reminder Options from there!