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favorites

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favorites

I just recently went thru the "free to me list" and marked as favorites channels non hd channels interesting to me plus the HD channels that were interesting.   I don't want to scroll thru the endless list of duplicated HD to SD channels.  My favorites disappeared, well some of them disappeared, not all.  I spent a heap of time doing this.  Is this a new ploy to make people peruse their new offerings? Yes, I have unplugged the box.  Yes, I have checked my phone streaming app to see how those favorites look and they are missing also.  I have tried to tell friends that Comcast is trying to do better with their customers. But this is not a good sign.  QUIT testing with LIVE data.  I know there are no $ with testing but losing customers is no advantage either.