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error code xre-03007

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error code xre-03007

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Re: error code xre-03007


westieguy wrote:

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your post does not contain enough information to assist you.


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Valued Contributor

Re: error code xre-03007


westieguy wrote:

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The equipment is not activated or configured correctly.

https://www.xfinity.com/support/cable-tv/x1-errorcode-xre-03007-stb-is-in-suspended-mode/

 

Be sure that no balance is due on account.

 

Having the wrong equipment on account may also cause the error.

 

You must call Customer Services to correct the error.

Official Employee

Re: error code xre-03007


westieguy wrote:

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Normally, it means your box needs to be reactivated. Possibly a billing issue.

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Re: error code xre-03007