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compatible boxes

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compatible boxes

How do I find out of I have compatible boxes? having issues accesing prime on a tv, one is saying the box is not and one customer service is saying it is? completely usless trying to ask for help

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Official Employee

Re: compatible boxes

Anything but a pace V1 DVR and a RNG150 is compatible.
https://www.xfinity.com/support/articles/x1-hub-vs-companion-box

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Expert

Re: compatible boxes


@js1024 wrote:

How do I find out of I have compatible boxes? having issues accesing prime on a tv, one is saying the box is not and one customer service is saying it is? completely usless trying to ask for help


using the voice remote 'about', what is the rest of the line to the right of STB version... ?



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