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can't get amazon prime or netflix

New Poster

can't get amazon prime or netflix

I get cable but can't connect with Amazon Prime or Netflix


Accepted Solutions
Official Employee

Re: can't get amazon prime or netflix

How are you trying to access? Comcast only has access to Netflix on your dvr

All Replies
Official Employee

Re: can't get amazon prime or netflix

How are you trying to access? Comcast only has access to Netflix on your dvr
New Poster

Re: can't get amazon prime or netflix

My apps to Netflex has  been out 3 days -- 7-2-18  - since last week

 

Expert

Re: can't get amazon prime or netflix


@wandaharris wrote:

My apps to Netflex has  been out 3 days -- 7-2-18  - since last week


Can't help with amazon prime but the Netfilx can be reset on your menu. press the A button and press right and run the 'reset Netflix' menu option. then select it again and login. fixed?