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cable box

Frequent Visitor

cable box

X1 box continues to lose signal after being turned off for prolong period of time i.e. overnight  have to either hit power bottom or call to do an refresh

Contributor

Re: cable box

Frequent Visitor

Re: cable box

Yes looks to be same problem
Contributor

Re: cable box

Change setting to keep the box on all the time.  That worked for me.  In March my 2 year intro period will be up and I'll see about dealing with it then.

Frequent Visitor

Re: cable box

Ok but don't laugh how do I change the setting ?
Contributor

Re: cable box

On my remote, Press Xfinity, then the Gear symbol, then Device Settings, and then Power Settings. 

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Frequent Visitor

Re: cable box

Thank You