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boot tv

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boot tv

ever since we had our increase in our internet speed we have trouble with the tv not booting right. sometimes it will come on and shut off then on again sometimes we have to reboot it to get it to come on at all 

Expert

Re: boot tv


@judybronke wrote:

ever since we had our increase in our internet speed we have trouble with the tv not booting right. sometimes it will come on and shut off then on again sometimes we have to reboot it to get it to come on at all 


you mention 'TV" but do you mean the set top box? are you seeing error codes and error messages? what is the symptom/problem? live TV? on-demand? watching recordings? 



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Silver Problem Solver

Re: boot tv


@judybronke wrote:

ever since we had our increase in our internet speed we have trouble with the tv not booting right. sometimes it will come on and shut off then on again sometimes we have to reboot it to get it to come on at all 


Which X1 box do you have?

https://www.xfinity.com/support/articles/x1-hub-vs-companion-box

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Bronze Problem Solver

Re: boot tv

Thank you for using the Xfinity Forums for your concern and I apologize for the inconvenience. Were you able to get this issue fixed?


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