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better remote

New Poster

better remote

I just switched from Direct TV. 

Their remote is sooo much better in every way. 

Is there an upgrade I could purchase or ?

I don't want to have to scroll through 600 channels to find what I want, there is no Favorites function and the buttons are hard to figure out in the dark.

Official Employee

Re: better remote


VANSANTCRAIGWA wrote:

I just switched from Direct TV. 

Their remote is sooo much better in every way. 

Is there an upgrade I could purchase or ?

I don't want to have to scroll through 600 channels to find what I want, there is no Favorites function and the buttons are hard to figure out in the dark.


What remote do you have? The XR11 is what you should have and it is backlit

http://forums.xfinity.com/t5/X1/X1-Remotes/td-p/2860262

 

Press guide button twice and arrow to favorites to access your favorites.

https://www.xfinity.com/support/articles/x1-guide-filter-your-guide